Baldrige Excellence Framework - Business, Nonprofit, Government (2023-24 Edition)(Digital Download)

Proven Leadership and Management Practices for High Performance

This leadership and performance management framework empowers your organization to accomplish its mission, improve results, and become more competitive. The 2023–2024 Baldrige Excellence Framework® booklet includes

• the Criteria for Performance Excellence® (covering critical aspects of achieving excellence throughout your organization),
• core values and concepts (beliefs and behaviors found in high-performing organizations),
• guidelines for responding to the Criteria and evaluating and scoring processes and results, and
• a glossary of key terms.